PROPERTY ASSISTANT

Landlords need an intermediary without paying typical management fees. All communication between the landlord and the tenant is handled by the property assistant assigned to the account. We become an extension of you.

Our property assistance portal will be pivotal in ensuring a seamless operation for landlords. Our responsibilities will encompass a wide range of tasks aimed at enhancing the experience of property owners while maintaining the quality and efficiency of property management services.

So, what does the property assistant do:

• Tenant Relations

  • Be the point of contact for your tenant.
  • Maintain open lines of communication to address tenant inquiries, concerns, and issues promptly and professionally.
  • Foster positive landlord-tenant relationships to promote tenant retention.

• Maintenance Coordination

  • First responder for all maintenance calls.
  • Collaborate with landlords to assess maintenance needs and priorities.
  • Dispatch the correct contractor for the job.
  • Ensure timely completion of maintenance tasks and quality assurance.
  • Pay contractors.

• Financial Management

  • Assist landlords in setting up and managing rent collection and deposit procedures through our platform.
  • Ensure accurate and on-time processing of rent payments and security deposits.

• Compliance and Legal Matters

  • Help landlords adhere to legal requirements, such as lease agreements, eviction processes, and property inspections.
  • Provide guidance on navigating legal issues when they arise.